Both the Bastyr Dispensary and the Chinese Herbal Medicine Dispensary welcome prescriptions from licensed practitioners throughout the nation. For your first telephone order, we will ask for your professional information: formal title (ND, LAc, MD, DVM, etc), license number, contact number(s), business address, etc.

We will need to know some information about your patient − primarily name and birth date. After receiving the prescription from the physician and after being authorized by the patient, we prepare the prescription immediately for either mail order or Will Call pick-up. Most custom prescriptions require pre-payment before preparation. Products remain on the Will Call shelf for approximately two weeks, at which time the products are returned to inventory and the patients' records are updated to accurately reflect refills, etc.

We offer mail-order services and are able to process orders within 1-2 business days. In order to expedite the product to the patient, we utilize US Priority Mail.

We are happy to special order products not in our actual inventory as long as they are carried/made by our current vendors and you provide a prescription from your doctor. We do not establish vendor relations with new companies without appropriate contact and review. New products and companies are welcome to apply for potential inclusion in Bastyr Dispensary and/or Chinese Herbal Medicine Dispensary inventory.

Read FAQs about our dispensaries.

Learn more about the Health Care Services offered by Bastyr Center.